For the first time a letter to the editor has given a different take to Air Asia's express boarding policy. This appeared in thestar of 16th October 2007 in response to another letter of 12th October 2007.But the bottom line as always, is that Air Asia is a business entity. It does not run a charity service. If we are willing to pay good money for full service airlines why can't we fork out that extra ringgit for the express boarding rights? The fares are and will always be lower than the other airlines, so I doubt that extra ringgit would make a dent to the customer's budget.
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