A welcome improvement

I am very pleasantly surprised that Air Asia was on schedule on my departure from Kuala Lumpur to Bali on 28^th April 2007 as well as on the trip back on 2^nd May 2007. I've always expected the worst from them from past experiences. Dare I hope this new, at least for me, perfect timing will happen more often?

I was also quite glad that I carried my luggage on the way back as the immigration and customs process took just a few minutes. I almost had a shock when the immigration personnel had pleasant faces and was cordial to those who encountered difficulties with the automatic passport screening machines.

The machines are not superior to humans. They are so sensitive that the whole process of scanning the passports takes at least ten seconds. It is not a simple wave and bye procedure. Interestingly the lines at the machines almost always moves slower than those at counters manned by the officers.

The afternoon saw proactive immigration officers who asked politely those who were lining up at the machines to proceed to other counters so as to expedite the whole process of checking the passports.

It is nice to be home.