Saturday, May 26, 2012

Ticket touts forever


The ticket touts at the Larkin and Pudu bus stations highlighted by a letter to the editor is symptomatic of our enforcement capabilities. The laws are there but where is the enforcement? In this case, the writer also mentioned that a Land Public Transport Commission patrol car was nearby but the touts were not in the least perturbed. I guess the writer would be blamed for not reporting to the officers on duty concerning the touts menace.

One interesting point is that the touts are not bothered at all by the presence of the officers. In that sense they are so brazen and still continue with their daily routine. It just shows how effective the presence of the authorities are to those who flaunt the law. Most probably the gains from what they do is so profitable that even if they are apprehended they will be able to recoup their losses after paying the fines.

The passengers will of course be approached by the touts when they enter the area especially those who are not familiar with how to get the tickets. Passengers want a good, fast and efficient service so the touts know they have willing customers. It does seem touts are a normal presence at transport hubs in the country. The public has in a way accepted the fact that touts will always be there. We may recall that there are even touts at the Kuala Lumpur International Airport.

It is such a shame that the laws are in the statutes but will remain just in the books to be read by the students as an academic interest. It might even be prudent to repeal the by-laws regarding the touts and make them a legitimate profession. At least the government can tax them and the money can be used to maintain a better system for our transport hubs.

Image from travelfish

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